| Skills
HCI evaluation methods | Think-Aloud User Studies | Heuristic Evaluation | Heuristic Walkthrough | GOMS (KLM) | Cognitive Walkthrough | Participatory Design | HCI exploratory methods | Contextual inquiry | Post-Observational Interviews | Expert Interviews | Communication flow, Task and Physical Space modelling | Task Analysis | Affinity Diagramming
Other exploratory / generative methods | Surveys | Focus Groups | Card Sorting | Body Storming | Scenarios | Personas | Storyboarding | Video sketching | Paper / Interactive prototypes
Communication Design skills | Information Visualization | Service Design Blueprinting | Communication Design planning | Product Photography | Marketing Research | Service Design | Graphic Design | Advertising Planning & Production
|| Fluent English - Spanish ||
Education
Carnegie Mellon University | Masters in Human-Computer Interaction [ gpa 3.70 ]
Universidad Central, Colombia | Bachelor of Science in Advertising
Universidad de los Andes, Colombia | Studied Computer Engineering
Experience
Intuit, Inc. | Mt. View, CA [ Central Experience Design Group CXD - User Experience Designer]
Internal consultant for Interaction & Visual Design for project teams in V1 stage focusing on 3 areas: One, helping the team understand the problem space within the context of the service, the user and the ecosystem. Two, translating the team’s solution requirements into engaging solutions that integrate relevant trends in social web and mobile, exceeding Intuit’s usability goals when tested. Three, facilitating strategic design and creative thinking to executives, designers and managers through visualization of complex concepts, talks and workshops. Social aggregation project curerntly in beta release and mobile project will be released end of year.
Carnegie Mellon University | Whisper [ HCI Research / Product Development Project - UI Designer ]
Whisper is a virtual place where people with the same interests, tastes, and geographical location can explore, share, invite, schedule, and create social events.. In charge of the UI Design & Product Concept Development area of Whisper. Under the project director’s supervision, responsible for defining user tasks and translating them into visual designs, taking in consideration the usability and functionality of the product, and most importantly the quality and value of Whisper as a service.
Carnegie Mellon University | Pittsburgh Voyager [ HCI Masters Capstone Project - Design Lead ]
Searchlight, an multidisciplinary MHCI Team, was tasked with the challenge of determining how technology could enhance Pittsburgh Voyager’s educational one-day boat experience.
As Design Lead of the team, developed visual concepts and defined user interactions, which were refined iteratively through user testing and HCI research. The result was Engage, a simple-to-use, cross-platform flexible solution that allows educational instructors to display images on large screens, while keeping highly intuitive, visual control of the materials shown by using wireless touchscreen devices. Engage was installed in Pittsburgh Voyagers vessels around mid 2007.
TriState Reprographics | Pittsburgh, PA [ Graphic Designer / Digital Imaging Process & Production ]
As second to the Digital Imaging department’s manager, planned, coordinated and executed Graphic Design, imaging and digital print production projects following tight deadlines and high quality standards. Clients included in-house, small and national businesses.
Various Clients | Pittsburgh, PA [ Graphic Designer - Freelance ]
Servied as external source for Graphic and Visual Design for several local and international clients.
Design of promotional materials in both English and Spanish and creation of Corporate ID packages, brochures, sign systems, ads and packaging materials.
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